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CricHQ Scorecard, discrepancy between iPad and Website; Extras in Bowling Analysis don't match...

Dear CricHQ Support Team,
 
Please check both these iPad and website scorecards, number of extras show 30 and 31 each. Also if you see the bowling analysis number of wides is only 19 instead of 25.
 
Inline images 1

iPad Application scorecard:
Inline images 2
 
Also, if you see both the scorecards, extras column (EX) under Bowling analysis sums up to only 19 wide runs whereas we expect it to tally with 25.
 
All the problems with scorecard do not follow 4 rule match for a cricket scorecard and are serious discrepancies. Request you to investigate these simple calculation mistakes and resolve at the earliest.
 
One more match where this discrepancy is observed between extras and bowling analysis (I think most matches have this issue):

6 comments

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    Jimmy McLellan

    Hi there, would you be able to upload those images again? I have images for all of your posts raised except this one. Once we get those we can look into any discrepancies for you.

    Thanks, Jimmy | CricHQ

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    Viswakiran Kannepalli

    I can see the images on same post right now, not sure why your team is not able to see.

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    Jimmy McLellan

    They appear to be stored locally on your gmail account and linked to(I presume copy and pasted rather than uploaded) so only your permissions would be able to view them.

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    Viswakiran Kannepalli
    Dear CricHQ Support Team,
     
    Please check both these iPad and website scorecards, number of extras show 30 and 31 each. Also if you see the bowling analysis number of wides is only 19 instead of 25.
     

    iPad Application scorecard:

     

    Also, if you see both the scorecards, extras column (EX) under Bowling analysis sums up to only 19 wide runs whereas we expect it to tally with 25.
     
    All the problems with scorecard do not follow 4 rule match for a cricket scorecard and are serious discrepancies. Request you to investigate these simple calculation mistakes and resolve at the earliest.
     
    One more match where this discrepancy is observed between extras and bowling analysis (I think most matches have this issue):
  • 0
    Avatar
    Viswakiran Kannepalli

    Can you view the images now?

  • 0
    Avatar
    Tracey Brooks

    wides under the bowling analysis is the number of balls that were wide not the number of runs made off them balls. I.e. If it was 2wides. On batting it would show 2 on bowling it would show as 1 ball. 

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