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Why aren't my players linked in scorecards? And how do I fix it?

Have you noticed that in certain scorecards some players are bold and clickable, and some are not? And that these players that aren't bold don't have statistics in the leaderboards either? Well, there is a simple explanation and a quick fix for you.

 

The reason

To ensure your club managers don't get hundreds of fake players registered to their club without their permission there is a restriction on who can register new players.

Only a club administrator can register new players.

However, we also don't want to hinder under pressure scorers by not letting them create new players when they are scoring. So to ensure they keep scoring they are allowed to create a player for the scorecard, but this does not register them as a new player in the club, and therefore they are not linked to an official profile in the scorecard.

 

The solution

The fix is easy, register these players, add them to the team, and edit the scorecard.

  1. Go to Admin > Club > Players and register your new player on CricHQ.com
  2. Go to Admin > Club > Teams, select your team and add your new player to it
  3. Edit your scorecard and using the players list click edit on the player, select the registered player from the drop down, and udpate!

All done, for more information on editing scorecards see here:https://support.crichq.com/hc/en-us/articles/220661787-How-to-Edit-Scorecard-

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