Update: March 2017 - for information on upcoming changes to CricHQ/TCS and Play Cricket integration please view our FAQs here.
As players move around clubs they may appear more than once on Play-Cricket. Each with a different ECB id. If you appear to have the wrong player on TCS follow these steps:
Go to Data | Players, select the player and edit.
Click on Clear ECB id and then Ok.
Download the fixture with this player. The player will have 'new' alongside the name on the import page.
Close the match
Go to Data | Merge Players.
If the player appears more than once, select the player with the ECB id first and then the others, then merge.
When you upload the result the correct player will be on Play-Cricket.